Journal Abbreviation: SERV BUS
Journal ISSN: 1862-8516
| Year | Impact Factor (IF) | Total Articles | Total Cites |
| 2022 (2023 update) | 5.9 | - | 1309 |
| 2021 | 5.236 | - | 1192 |
| 2020 | 2.791 | 23 | 1025 |
| 2019 | 2.169 | 34 | 736 |
| 2018 | 2.293 | 33 | 633 |
| 2017 | 2.110 | 38 | 547 |
| 2016 | 1.812 | 37 | 414 |
| 2015 | 0.985 | 36 | 232 |
| 2014 | 0.645 | 33 | 145 |
| 2013 | 0.878 | 35 | 116 |
| 2012 | - | - | |
| 2011 | - | - | |
| 2010 | - | - |