Journal of Service Research

Journal Abbreviation: J SERV RES-US
Journal ISSN: 1094-6705

About Journal of Service Research

    The mission of the Journal of Service Research is to be the leading outlet for the most advanced research in service marketing, service operations, service human resources and organizational design, service information systems, customer satisfaction and service quality, electronic commerce, and the economics of service. The journal is constructed to be international in scope, in keeping with the increase globalization of business; multidisciplinary, in keeping with how the best management is done; and relevant to the business world in a majority of its articles.
Year Bioxbio Journal Impact* IF Total Articles Total Cites
2017/2018 - 6.842 28 4093
2016 - 6.847 28 3888
2015 - 2.462 29 2566
2014 - 2.484 30 2020
2013 - 2.143 35 1726
2012 - - -
2011 - - -
2010 - - -

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